Technical Support Specialist

WPX Hosting is a UK-headquartered managed WordPress hosting provider with global operations and infrastructure. The company is known for high-performance hosting, free site migrations, and 24/7 expert support.

Technical Support Specialist

Full-time Sofia, Bulgaria Posted 4 years ago

WPX Hosting is a international web hosting provider with a rapidly growing customer base from all over the world. Founded in 2013 in Bulgaria, today we offer one of the best customer experience and support, along with high-quality and high-speed WordPress Hosting to clients.

As one of the most-trusted WordPress hosting companies, quality customer support is paramount. Our Support Team bring friendly and personable care to our customers, providing them with technical instructions and courtesy. Our Support Team exceeds our customers’ expectations and providespromptandprofessionalsupport through ourLive ChatandTicketingsystems (yep, no phone support). The Support Team works on a24/7 rota, including day, night, and 12-hour weekend shifts, with 4 days between shifts.

Our Technical support specialists have

• An excellent command of written English, which is a must;
• Excellent communication skills, that’s how we all work together;
• Great attention to detail, this is what our customers really love;
• The ambition to learn more and improve;
• And a good sense of humour, which just helps everywhere, right?