SEO Team Leader

What you’ll do & how you’ll make your mark.

• People Development:Oversee Online Marketing Associate Fulfillment team members. This role will take on Workday people-management tasks, play an active part in the hiring process, lead new hire trainings and ongoing training refreshers, and perform ongoing coaching, and champion learning and development for team members.

• Performance Management:Take part in quality, productivity, and performance monitoring for the team. Coach team members as needed, review and implement enhancements to improve performance, and drive a commitment to exceptional performance throughout the team.

• Customer Experience:Oversee the customer experience flow on the team – from ensuring accounts are properly assigned throughout the team, to monitoring and upholding performance, quality, and task completion standards of team members for the customer.

• Results Monitoring:Work with Online Marketing organization leadership to monitor and track goals and performance metrics for the team and department. This role will monitor these metrics and communicate on trends.

• Team Projects:Play an active role in planning, organizing, and driving team projects to completion. This role will need to use problem-solving and decision-making skills to identify initiatives that can lead to team improvements/resolve team barriers/issues.

• Ongoing Coaching/Training:Actively provide coaching to team members on performance, industry best practices, new trends, training refreshers, and improvements.

• Communication:Interface with other Online Marketing leaders and team members, and with other teams at Bluehost. Required to exhibit strong communication skills, good listening skills, and deliver clear, effective presentations/meetings as needed.

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.