You’ll be responsible for ensuring our lifecycle communications reliably reach users across email, WhatsApp, and SMS while helping the team scale messaging safely across markets. You’ll monitor sender reputation and channel health, identify deliverability risks early, and guide how and where we expand communication across channels.
In this role, you’ll be a part of the Lifecycle team of seven people and will collaborate closely with Lifecycle specialists, Product, Data, Engineering, and other teams to support growth initiatives.

Your day-to-day:
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Monitoring inbox placement, sender reputation, suppression signals, and filtering behavior, implement best practices and guarantee channel success

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Tracking WhatsApp template health, quality ratings, and throughput

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Monitoring SMS carrier filtering and sender performance

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Investigating and resolving deliverability incidents, detecting early and addressing before campaigns are impacted.

• Tracking bounce data, spam traps and spam complaint data

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Staying ahead of provider changes and enforcement policies

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Messaging decisions and channel mix choices are based on market-level signals and channel performance, not just campaign metrics.

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Lifecycle teams have clear guidance on when to increase messaging, when to shift channels, and when to slow down.

Your skills and experience:
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At least 2 years of experience owning or managing email deliverability at scale

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Strong understanding of inbox filtering and provider rules

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Experience working with lifecycle or CRM teams

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Hands-on experience with deliverability monitoring and analysis

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Strong analytical mindset with the ability to turn signals into clear recommendations

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Comfortable working cross-functionally with engineering and product teams

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Clear written and verbal communication skills in English

Benefits for you:
• 360 Growth: We provide limitless learning opportunities: access to platforms like Reforge and Scribd, global conferences, physical and digital libraries, feedback culture, and mentoring through TesoXchange. Advance your career with internal mobility and grow with a team eager to share knowledge and support your success

• Freedom & responsibility: Work on your terms: from modern offices in Kaunas, Vilnius, or Indonesia, the comfort of home, or anywhere in the world. Enjoy flexibility in managing your schedule and bring your ideas to life in a fast-paced, dynamic environment.

• Wellness simplified: Your health comes first with insurance from Day 1, gym memberships, recharge leave, and regular health checks. Join sports, arts, and hobby clubs or simply enjoy the balance of a lifestyle that prioritizes wellness.

• Work hard – party hard: Recognize hard