Director Product Management Domains & SSL Products (m/f/d) (Karlsruhe)

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

We are seeking an entrepreneurial and strategic Director of Product Management to lead our core product lines: Domains, DNS, and SSL/TLS Products. This is not a purely technical feature-delivery role; it is a Commercial Product Leadership position of substantial scale. In this role, you will hold full P&L accountability for a multi-million-euro portfolio, drive international standardization across all IONOS Group brands, and lead an exceptional team of managers and product specialists. The successful candidate will seamlessly bridge deep web-infrastructure technical concepts with sophisticated commercial monetization models-directing everything from low-friction promotional “hook” pricing to enterprise-grade cloud automation.

Tasks

• Take complete accountability for the commercial performance, revenue growth, profitability, and budget planning of the group-wide Domain, DNS, and SSL business units.
• Maximize Customer Lifetime Value (LTV) and business margins by continuously optimizing product packaging, promotional pricing, and checkout conversion rates.
• Monitor and drive key commercial metrics, including Average Revenue Per User (ARPU), attachment rates (e.g., SSL and security add-ons at domain checkout), and registry/certification unit costs.
• Establish a unified commercial roadmap and standard product specifications across different IONOS brands, legal entities, and geographic regions.
• Navigate complex group structures and foster alignment among diverse regional business units, standarding core workflows (such as registrar platforms or billing systems) without slowing local market growth.
• Strategically manage a diverse, high-scale portfolio comprising:
  • Domains: Traditional and new top-level domains (ccTLDs, gTLDs, nTLDs), bulk registration platforms, and security features like Domain Guard.
  • DNS Services: Global Anycast DNS infrastructure, DNSSEC cryptographic security, and cloud integrations (Kubernetes, Terraform, REST APIs).
  • SSL/TLS Certificates: Free baseline wildcard certificates, paid commercial validation tiers (DV, OV, EV) in partnership with major Certificate Authorities, and the IONOS Cloud Certificate Manager using ACME automated renewal.
• Balance high-volume, loss-leader domain acquisition campaigns with high-margin downstream upsells (such as advanced DNS security, premium domains, or B2B enterprise certificate automation).
• Identify, negotiate, and manage high-value strategic partnerships with registries, Certificate Authorities, and technology providers to secure optimal pricing and robust integration paths.
• Co-develop impactful go-to-market (GTM) marketing campaigns and expand distribution channels to drive global product adoption.
• Lead, mentor, and inspire a cross-functional team of 12+ direct and allocated professionals, including 1-2 mid-level product managers.
• Coach and upskill team members to transition from operational feature-delivery mindsets into commercial, entrepreneurial business owners who understand P&L levers

About IONOS

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a ‘one-stop shop’ for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.

We value diversity and welcome all applications – regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.