As a member of our team, your primary role will be to provide technical chat and ticket support to our valued customers across the globe by answering their queries and helping them to understand Namecheap products & services based on their needs and assisting them configure our products.

If you are passionate about assisting people, troubleshooting and build a career in IT, this opportunity will certainly help you to do it.

Salary & Benefits:

We offer a competitive compensation package, including:

Fixed start salary ₹20,000 and further growth based on performance

Additional shift allowances

Overtime allowance

Monthly transport allowance for noon and night shifts or internet allowance

Medical health insurance for the self and family

Competitive vacation time

A reward system with points you can earn and redeem for gift vouchers

Team outings, team building activities in and outside the office throughout the year

A comfortable office with snacks, espresso, and more teas than you can count

Support of personal and professional development

Career growth opportunities

Eligibility:

This exciting opportunity is open to individuals located in and around Coimbatore who meet the following criteria:

UG/PG degree in any stream.

Excellent verbal and written English skills

Willingness to work in rotational shifts (Morning, Evening and Night).

Work Model:

Our current work arrangement involves a hybrid model, with employees working in the office for two days per week. This arrangement may be adjusted as necessary to meet the demands of the business.

Interview Process:

Our interview process consists of two levels:

Level 1: A written test to evaluate your proficiency in the English language

Level 2: A Skype interview with the team lead (TL) to assess verbal and client communication skills

Office Addre