Job Profile Summary
The L4 Cloud DevOps Engineer serves as a technical subject matter expert (SME) for cloud architecture and operational engineering, focusing on AWS, Terraform (IaC), operating systems, Kubernetes (EKS), and modern DevOps practices. The role designs, implements, and supports cloud infrastructure and deployment automation, leads incident response and DR activities, mentors junior engineers, and collaborates with stakeholders to deliver secure, reliable, and scalable solutions that align with business objectives.
Career Level Summary
- Requires deep technical expertise across AWS, Terraform, OS administration, Kubernetes, and DevOps tooling.
- Leads others to solve complex technical problems and provides technical leadership on projects.
- Works independently on sophisticated engineering tasks; escalates or seeks guidance for only the most complex, ambiguous situations.
- May provide functional leadership and mentorship to L1/L2 engineers.
Key Responsibilities
- Act as the L3 escalation point and technical SME for complex AWS, OS, Kubernetes, infrastructure and deployment issues.
- Design and implement infrastructure as code using Terraform (and optionally CloudFormation), building reusable modules and enforcing coding standards.
- Implement and maintain CI/CD pipelines and GitOps practices (ArgoCD), including pipeline design, environment promotion, rollback, and drift remediation.
- Develop automation for configuration management and operational tasks using Ansible/AWX, scripting (Bash, PowerShell, Python), and other automation tools.
- Design, deploy and maintain Kubernetes workloads (Amazon EKS), Helm charts, and environment-specific templating.
- Perform Linux and Windows administration: hardening, patching, performance tuning, and automated deployments.
- Lead incident response and major production incidents; perform RCA and implement permanent automated fixes.
- Lead and coordinate Disaster Recovery planning and testing, including runbooks, failover/failback, and validation.
- Define and enforce technical standards for IaC, Kubernetes, CI/CD, monitoring, logging, and operational processes.
- Improve observability: monitoring, alerting, logging and operational reliability across platforms.
- Mentor and provide technical guidance to L1 and L2 engineers; review and approve infrastructure and deployment changes.
- Create and maintain SOPs, runbooks, architecture documentation, and DR documentation.
- Collaborate with product and customer engineering teams to deliver cloud-based solutions, migrations, and optimizations.
Experience
10+ years of relevant experience in cloud engineering, infrastructure, DevOps, or a related field is required.
L4 / SME Expectations
- Lead and own complex engineering changes and transformations across cloud platforms.
- Drive automation, standardization, and reliability improvements in operations and delivery.
- Define technical standards, review peer code, and enforce best engineering practices.
- Act as a technical escalation point for production incidents and lead root cause analysis.
- Provide mentorship and hands-on guidance to junior engineers, elevating team capability.
Certifications
- Preferred: AWS Certifications (Solutions Architect, DevOps Engineer Professional).
- Beneficial: CNCF/Kubernetes Certifications (CKA, CKAD, CKS), Azure/GCP certifications as applicable.