Market Insights

Sales Development Representative I

Rackspace · United States, San Antonio, TX

Hybrid Full-time Not specified Sales

Job Description

Requires conceptual knowledge of theories, practices, and procedures within a job discipline
Performs routine assignments using existing procedures
Receives instruction, guidance and direction from more senior level roles
Entry level to a professional career progression

Key Responsibilities
Other Incidental tasks related to the job, as necessary.
Utilizes provided information to contact potential customers regarding Rackspace products.
Conduct needs analysis and determine prospects pain points to determine how the Rackspace solution will speak to those needs. Researches market segments to identify potential customers and makes first contact.
Develop new business via telephone and mass communication such as email and social media to introduce the Rackspace solutions and identify appropriate buyers within the target market.
Prepare and analyze leads pipeline reports and dashboards.

Knowledge
Entry Level knowledgeable in professional sales training and sales process
Entry Level understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline
Entry Level knowledge of Rackspace product portfolio, strategy, competitors, and customers

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Requirements

Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.
Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.
Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.
Active Listening
Business/Sales Development Skills
Client/Customer Service
CRM Software Skills
Data Analysis
Data Management
Leadership
Negotiation Skills
Objection Handling
Public Speaking
Presentation Building
Project Management
Sales Closing Skills
Sales Lead Generation Skills
Sales Management
Sales Prospecting Skills
Sales Strategy Skills
High School Diploma or regional equivalent required
Bachelor’s Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement
Experience 0 – 2 years of experience in the field of role required
Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $48,204.00/year in our lowest geographic market up to 84,748.40 USD/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.