Sales Development Specialist II

Rackspace · Mexico, Mexico City

Not specified Full-time Not specified Sales

Job Description

Requires working knowledge and experience in own job discipline and broadens capabilities
Continues to build knowledge of the company, processes and customers
Performs a range of assignments related to job discipline
Uses prescribed guidelines or processes in analyzing situations
Receives a moderate level of guidance and direction

Key Responsibilities
Other Incidental tasks related to the job, as necessary.
Utilizes provided information to contact potential customers regarding Rackspace products.
Conduct needs analysis and determine prospects pain points to determine how the Rackspace solution will speak to those needs. Researches market segments to identify potential customers and makes first contact.
Develop new business via telephone and mass communication such as email and social media to introduce the Rackspace solutions and identify appropriate buyers within the target market.
Prepare and analyze leads pipeline reports and dashboards.

Education
High School Diploma or regional equivalent required

Experience
2 – 4 years of experience in the field of role required

Disclaimer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

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Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.
Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.
Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.
Basic knowledgeable in professional sales training and sales process
Basic understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in own job discipline
Basic knowledge of Rackspace product portfolio, strategy, competitors, and customers
Active Listening
Business/Sales Development Skills
Client/Customer Service
CRM Software Skills
Data Analysis
Data Management
Leadership
Negotiation Skills
Objection Handling
Public Speaking
Presentation Building
Project Management
Sales Closing Skills
Sales Lead Generation Skills
Sales Management
Sales Prospecting Skills
Sales Strategy Skills