Senior Project Manager

Role Overview

The Senior Project Manager is accountable for the end-to-end delivery of Cloud and Infrastructure projects across Azure, traditional on-premises, hybrid environments, and large-scale transformation programmes. Operating confidently in high-ambiguity delivery environments, the role requires full ownership of project outcomes-commercially, operationally, and strategically.

This role provides senior leadership across complex multi-workstream engagements, acts as the primary client interface, and ensures predictable, governance-led delivery. The position contributes to overall delivery maturity, coaching Project Managers, uplifting capability, and aligning project execution with broader business objectives.

Scope & Accountability

• Deliver multiple concurrent Cloud and Infrastructure projects of varying size and complexity.
• Serve as the senior point of contact for client stakeholders, ensuring transparency, trust, and delivery confidence.
• Lead matrixed teams including engineers, architects, SMEs, partners, and offshore/nearshore teams.
• Own financial performance including forecasting, cost control, commercial governance, billing integrity, and margin protection.
• Ensure rigorous planning, documentation, RAID management, and transition to live service.
• Act as a strategic leader influencing delivery standards, governance frameworks, and cross-team alignment.

Key Responsibilities

1. Client & Stakeholder Leadership

• Act as primary liaison between Telefónica Tech and client organisations.
• Build trusted relationships at senior levels (CIO, CTO, IT Director).
• Produce clear, accurate executive reporting covering timelines, finances, risks, and delivery health.
• Lead Steering Committees, governance boards, and deep-dive sessions.
• Proactively manage expectations, ensuring issues are surfaced early with actionable mitigation plans.

2. Delivery & Governance Excellence

• Lead hybrid, cloud, and on-prem delivery programmes end-to-end.
• Establish foundational governance: scope, schedule, financial baselines, documentation, and reporting cadence.
• Drive disciplined RAID management, focusing on early risk identification and resolution.
• Oversee integrated delivery planning including critical path analysis, dependencies, and resource strategies.
• Own Project → Service transition, ensuring documentation, operational readiness, and handover into Managed Services.

3. Commercial & Financial Management

• Own full portfolio budget performance and commercial outcomes.
• Govern change control aligned to contractual terms, preventing scope erosion.
• Produce accurate month-end forecasts and revenue projections.
• Identify commercial risks and implement recovery strategies.
• Support bids, proposals, and presales activity by shaping delivery approaches, estimating effort, and assessing risk.

4. Strategic & Team Leadership

• Provide leadership in ambiguous or complex environments, offering clarity where minimal precedent exists.
• Mentor and coach Project Managers, uplifting the capability and maturity of the delivery practice.
• Champion continuous improvement and consistent governance methodologies.
• Influence cross-functional alignment between Delivery, Cloud Practice, Managed Services, and wider business units.
• Foster a culture rooted in accountability, integrity, inclusiveness, and proactive problem-solving.

Telefónica Tech(part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

Values:Open, Trusted and Bold

Trusted Partners:

• Microsoft:Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE:Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike:part of our NextDefense Cyber Security Portfolio
• Fortinet:Elite VIP Program – one of only 2 in the UK
• AWS:Advanced Solution & Managed Service Provider Program