Technical Account Manager in Customer Success Department
in Web Hosting Canada (WHC) - Canada, Montreal, Canada
Hybrid
Full-time
Senior
Full-Time
Job description
See job offer description.
Act as main technical contact for VIP clients, build customer relationships, coordinate across teams, monitor environments for risks, lead service reviews, identify growth opportunities. Flexible hybrid model.
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Benefits
- Collaborative team culture
- competitive compensation
- flexible hybrid model
- training and mentorship
- career advancement
- business travel opportunities
- social events
- office in Little Italy
- Certified Great Place to Work
Job requirements
- 6+ years in IT, cloud, or hosting
- Linux/Windows, cPanel/WHM, networking
- customer-facing experience
- complex issue resolution
- ITIL/PMP/CCNA (nice-to-have)