Technical Support Specialist in Customer Success Department
in Hostinger - Philippines, Cebu / Cordillera Administrative Region / Manila / Marikina / Quezon / Bangkok / Chiang Mai / Khon Kaen / Nakhon Ratchasima
Remote
Contract
Mid
Contract
Job description
See job offer description.
Get ready to take your personal and professional growth to new heights! Be part of our journey
Three. Two. Onboard
More Offers From Hostinger
Senior Product Marketing Specialist in Hostinger Lithuania, Vilnius
3000 EUR/month
Hybrid
Full-time
Senior
Permanent
Growth Marketing Specialist in Hostinger Lithuania, Vilnius
2480 - 3300 EUR
Hybrid
Full-time
Mid
Permanent
Junior Content Writer | Hostinger Tutorials | Based in Lithuania... in Hostinger Lithuania, Vilnius / Kaunas
1200 - 1700 EUR
Hybrid
Full-time
Junior
Permanent
Head of Product Innovation in Hostinger Lithuania, Vilnius / Kaunas
6000 - 10000 EUR
Hybrid
Full-time
Senior
Permanent
Accounts Payable Specialist in Hostinger Lithuania, Vilnius / Kaunas
2,600 - 2,900 EUR
Hybrid
Full-time
Mid
Permanent
Benefits
Job requirements
- Fluent in English (C1 or native), written and spoken.
- Experience providing customer support in tech or SaaS environments, ideally through live chat, with a strong record of delivering exceptional, customer-focused solutions.
- Excellent communication skills.
- Understanding of web hosting fundamentals (domains, DNS, emails, control panels, website troubleshooting).
- Advanced understanding of web hosting technologies, server management, and performance optimization.
- Familiarity with content management platforms (e.g., WordPress), hosting control panels (e.g., hPanel, cPanel), email and domain management systems, and customer support platforms.
- Experience contributing to or improving AI-powered systems.