#smb — Web Hosting News
All web hosting articles tagged #smb — 4 results.
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Most of Hostinger’s Hardest Support Cases No Longer Transfer to a Human. The Human Coaches the AI Instead.
Hostinger has merged its support assistant Kodee with its marketing and SEO agents into Hostinger Agent. The bigger change is behind it: on the one conversation in ten the AI cannot settle alone, a specialist advises it instead of taking over, and hard-case resolution rose from 41 to 72 percent.
Automattic’s Board Put Matt Mullenweg on Paid Leave. He Still Leads the WordPress Project.
Other #automattic#matt-mullenweg
Automattic's board has put Matt Mullenweg on paid leave, with chief financial officer Mark Davies as interim chief executive. The change stops at the commercial company: no change has been announced to his leadership of the WordPress project or to his control of WordPress.org.
Non-Developers Are Building Whole Websites With AI. 20i’s Survey Says Only 31.5% Get a Developer’s Review.
Industry reports #20i#ai
A survey of 600 US non-developers who use AI to write code found 16.3 percent building entire websites, 61 percent testing the results themselves and 31.5 percent having a developer review the code. Separate laboratory testing puts the flaw rate near half.
WHMCS Has an Unauthenticated RCE. The Fix Exists Only for 9.0.8 and 8.13.7.
Security #cve#patch
Two WHMCS advisories on September 3: an unauthenticated remote code execution flaw affecting every build since 8.0, and a 2CheckOut gateway flaw exposing client data in versions from 4.5. Both are fixed in 9.0.8 and 8.13.7, and nothing older gets a patch.
Articles tagged #smb
1–4 of 4
M&A
What Is Your Hosting Business Worth? The Smallest Deals Are Back at 2.0x.
A hosting owner reading the private-market data finds a ladder from a median of 2.0 times earnings at the bottom to 5.8 at the top. The lower rungs are quoted on the owner's total benefit and the upper ones on EBITDA, and the bottom is exactly where it stood in 2023.
Expert's Voice
The Hosting Price Squeeze, Part 2: Should You Actually Pass It On?
Part two of the hosting price squeeze series tackles the decision that keeps founders up at night: pass rising costs on, absorb them, or find a middle path. A segment-by-segment guide to raising prices without breaking customer trust.
Industry reports
AI Was Supposed to Kill the Website. Bluehost Data Says the Opposite.
Bluehost's AI Confidence report: 34% of SMBs say their website matters more since AI, not less. Only 13% optimize for AI search.
Expert's Voice
AI Makes Smaller SMBs Serviceable
AI is making micro-SMBs easier to serve by reducing the effort needed to launch, support, and grow their online presence.
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